Im back, pitty my internet isnt.

Well I got home on the 14th of January to a nice surprise. Our phone line was broken (no Internet or land line). Telstra Australia's former national Telco (they still own the phone lines just arnt government run any more) said they would be out to fix it, with in 3 working days. All went to plan 3 days later a man showed up and tried to fix it. He couldn't due to the nature of the fault. A lighting strike had hit it and killed the line completely with the heat on top of that the cable was dead. Well he came up to the house and apologised in person (that was nice of him :)) and said he would report it and a team would be out asap to fix it. Within 6 days. That was all well and good as we where off to Canberra for a few days as my sister needed to visit art gallery's for a school project. We returned the day after it was meant to be fixed and guess what :O, it wasn't.... So we called them up and they said very little that someone would be there the week after. So we said grrr and left it at that. Our neighbour informs us someone had been there, although obviously hadn't been able to fix it and had left again. Another week went by and the day they where due to arrive, arrived. Long behold no one showed up for the entire day, not a sign. So we called them again (them been AAPT, who is our Telco they have to report it to Telstra). Then we are told the fault was never reported. Somewhere along the line someone forgot to tell the people Telstra hire to replace lines. So this time we where sick of it and grumbled a bit more to our MP's office and the Telecommunications Ombudsman who put pressure on AAPT and Telstra to fix it. So this time Telstra did tell the people and they showed up on schedule and got to work. It ended up taking them to days but that was alright we could see the where working hard and given it was 40+ out there its alright. Then after 27 days of waiting finally the net was fixed ^___^.  It was kinda relaxing in a way as with no net or phone, besides our rather expensive to use mobiles. Live was on hold :P. Although it started to get a bit tiresome after 3 weeks. I'm glad we didn't get effected by the bush fires in early February 2009 as they where at there worst a few days after it was fixed. I would not have been happy if we lost it all again or worse.

For anyone who has a similar problem and lives in Australia, here's what you should do :)

1. Become a telstra customer we where told if it was one of there customers they would have moved faster xD....

2. After 3 days if they haven't done anything you can call the Telecommunications Ombudsman. You can call him on day one but they wont be much help for 3 days at least after the fault. 

3. If neither of them help you can try your MP that's always useful.

I'm glad I'm back online i never noticed how much i like to google stuff :P.